Contact information

For questions regarding your order, shipping, returns, exchanges, product availability, sizing, or any other customer service inquiries, please contact our support team using the information below.

Email: hello@shopfruitfulco.com

When reaching out regarding an existing order, please include your full name, order number, and a detailed description of your inquiry. This allows our team to locate your order and assist you as efficiently as possible.

Returns, Exchanges & Missing Packages

To initiate a return or exchange, report a missing package, or submit a shipping-related claim, please visit our Return & Claim Portal Here.

All return and claim requests are subject to our applicable store policies and eligibility requirements. Please review our Return & Refund Policy for additional information regarding return windows, eligible items, and applicable conditions.

Customer Support

Our team is available to assist with order-related questions, product inquiries, shipping concerns, and general customer service matters.

Please allow 2-4 business days for a response, excluding weekends and holidays. During collection launches, promotional events, and other high-volume periods, response times may be slightly longer.

For the most efficient assistance, we recommend submitting all return requests and missing package claims directly through our designated portal rather than by email.

Shop Fruitful Co.
Customer Support: hello@shopfruitfulco.com
Website: www.shopfruitfulco.com